There are a number of reasons you might want to send a check as a PDF, some include:
- You need to re-send it to a different email.
- It wasn’t received, and you just want to resend it.
- You want to pay someone in a country that cannot access the eCheck website.
You can send a PDF of your check with a few simple steps.
- Create a check, however you normally do that.
OR
Visit the account activity for your checking account and select the check number you wish to send as a PDF. - Once reviewing the check you may see some or all of the options for that check.
-
To the right of the check is an option that says send PDF via email. Click that.
- Next, enter an email address for the recipient, then click send as PDF.
- You will receive a notification letting you know that sending a PDF will cause any other retrieval links you may have sent to expire. Select OK to continue.
- If the email address is properly formatted, you'll see a success message. The PDF should process through email normally.
If your recipient is still having issues getting a check, please have them call, email or chat with us directly so we may assist them.
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