eChecks were originally created to provide businesses a faster and more secure way to send payments. Due to Deluxe's commitment to protect our customers and prevent fraud, eCheck accounts are reviewed and investigated individually by our U.S. based verification team.
How long does the review take?
Our verification team investigates your order thoroughly by examining all the characteristics of the checking account, which does take time. Typically, that security review can be completed within 24-48 business hours. In certain circumstances, our verification team may need to reach out to you in order to complete the investigation.
If your account has been pending review for more than 48 hours, or if you need to submit documentation, the verification team is available Monday through Friday from 7:00 AM to 5:00 PM CST by calling 1-866-279-0501.