How do I retrieve my eCheck with a free account?

Contents

• Retrieving from Dashboard
• Retrieving from Lockboxes

If you haven't already, you'll need to sign up for, or log in to, your eCheck account.

Retrieving your eChecks from the Dashboard notifications

Once you've logged in, you'll be brought to a dashboard page where you'll see your most recent eChecks.

1. From the dashboard, under Receive Checks -Lockbox Account, you will see there are checks ready for you to review
   
   
2. Next,  Click review to see a list of the check(s).
   
3. You can either click Print Check/Get Payment now or click on the blue check number to see more details about the check.
4. When you see the details, check to see if the payee and amount are correct. If so select Print Check/Get Payment. If not, select Reject, leave a reason, and contact the payer directly for a correction.
   

Retrieving your eChecks from a Lockbox

If  there are no checks to Review , you wish to see other checks, or want to print multiple payments at once, you'll need to go through your Lockbox.

1. Select Receive Checks from the top menu, and pick your Lockbox.
   
2. When you've selected your lockbox, you'll be brought to list of checks were you can review, select, and print your eChecks.
   
• If you select multiple checks, please verify the amounts come to a total correctly as shown in the image in step 3.
3. To save yourself some time, select all the checks you wish to print, and then click the  Print box to display all your checks at once.
   Note: only checks that have not been printed are able to be put into a multiple check print batch